Email support@byhyli.app and we'll get back to you. Telling us your device model and iOS version helps us help you faster.
Tap Make a Meme on the Studio screen, or pick any template. Then add a photo with Take Photo or Choose Photo, add captions in Text Layer, doodle in Draw Layer, and apply a filter or cut out the background in Background Cut. Preview it, choose your export size, and confirm.
Only creating a finished meme — 1 Creation Credit each time. Choosing a template, editing, previewing, changing the export size, saving again and sharing again are all free. You always see the cost before you confirm, and you're never charged if creation fails or you cancel.
Purchases are verified through the App Store. If the purchase didn't complete, your balance is deliberately left untouched. Open the Gift Shop and try again; if the App Store shows the purchase as complete but your balance is still wrong, email us with the date and the amount.
No. Creation Credits are consumable and live only on the device where they were bought. Byhyli has no account system, so there is nothing to sign in to and nothing to restore. Reinstalling the app or clearing its data removes any remaining credits.
The App Tracking Transparency and notification prompts are shown once, the first time you reach the Studio. Byhyli does not track you and does not send notifications. Either answer leaves the app behaving exactly the same — nothing in the app changes.
The cut is automatic and won't be perfect on every photo. On the Background Cut screen you can brush over the result: Erase removes leftover background, and Restore paints the original photo back in. You can undo brush strokes one at a time. If the cut fails entirely, Byhyli keeps your original photo and never exports a half-finished result.
Finished memes live in the app's own private storage — they don't disappear when you close the app. To get one into your camera roll, open it from My Memes and tap Save to Photos. You can also share it directly. Saving again is always free.
No. Finished memes are stored independently from drafts. Editing or deleting a draft never changes something you already created.
Open Settings → Clear All Data. It asks you to confirm twice, then removes every draft, every finished meme, the media Byhyli copied, and your remaining credits, and takes you back to the first screen. This cannot be undone.
Refunds are handled entirely by Apple, since Apple processes the payment. Request one through your App Store purchase history, or at reportaproblem.apple.com.
Yes. Everything except the Gift Shop runs on your device with no network connection. The Gift Shop needs a connection so the App Store can return current prices and process purchases.
See our Terms of Use and Privacy Policy.